Shipping Policy – Intimate Prime


1. Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).


2. Delivery Times

  • South Africa: 3–7 business days
  • International: 7–15 business days

3. Shipping Delays

Delays may occur due to:

  • Customs processing
  • Courier disruptions
  • High demand periods

4. Tracking

Customers will receive tracking details once the order is shipped.


5. Lost or Stolen Packages

Intimate Prime is not responsible for lost or stolen packages marked as delivered.


6. Incorrect Address

Customers are responsible for providing accurate shipping details.


7. International Duties

Customers are responsible for any customs duties or import taxes.


8. Contact

Email: info@intimateprime.co.za