Privacy Policy – Intimate Prime

This Privacy Policy describes how Intimate Prime (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

1. Information We Collect

When you interact with our website, we may collect the following personal information:

Personal Identification Information

  • Full name
  • Email address
  • Phone number

Order Information

  • Billing and shipping address
  • Payment details (processed securely through third-party providers; we do not store full card details)

Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data

2. How We Collect Information

We collect information when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Browse our website

3. Use of Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Send marketing communications (only if you have consented)

4. Legal Basis for Processing

We process your information based on:

  • Your consent
  • Performance of a contract (order fulfillment)
  • Compliance with legal obligations

5. Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Payment processors (e.g., secure payment gateways)
  • Courier and shipping companies
  • Email marketing platforms
  • Analytics providers

All third parties are required to protect your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Restricted access controls

7. Data Retention

We retain personal data only as long as necessary:

  • For order fulfillment
  • For legal and tax obligations
  • For business analytics

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

9. Cookies Policy

We use cookies to:

  • Improve website functionality
  • Analyze traffic
  • Personalize user experience

You may disable cookies via your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, contact:

Intimate Prime
Email: support@mantroforce.com